Turning Your Dreams into Unforgettable and Memorable Experiences
With a dynamic career spanning 22 years in the Travel & Events industry, I have consistently delivered record-breaking performances. I am proficient in IT and stay at the forefront of industry advancements. My expertise lies in driving new business through key accounts and establishing strategic partnerships to boost revenue. I possess strong negotiation skills, a customer-focused approach, and a keen ability to stay updated with global developments in the service industry. Additionally, I have extensive experience in Tourism, Holidays, Packages Travel Program Management, including contracting, designing, and developing an enterprise application compatible with tour operator reservation systems and e-commerce platforms.
Travel Management
- Travel Planning and Coordination
- Budget Management
- Vendor Negotiation
- Policy Compliance
- Traveler Support
Event Management
- Event Planning
- Vendor Coordination
- Logistics Management
- On-site Management
- Post-Event Evaluation
Customer Management
- Customer Relationship Building
- Feedback Collection and Analysis
- Issue Resolution
- Personalized Service
I am a dynamic Travel, Holidays, Visas and Event expert, known for crafting memorable experiences with flair and precision.
Work Experience
Corporate & Events Manager
Event Planning: Organizing and executing corporate events, ensuring all logistical details are managed efficiently.
Client Management: Building and maintaining strong client relationships to deliver tailored event solutions and ensure satisfaction.
MICE & Events Manager
Travel Coordination: Managing all aspects of corporate travel, including booking flights, accommodations, and transportation, while ensuring cost-efficiency and compliance with company policies.
Event Management: Planning and executing corporate events, from initial concept to final execution, ensuring all logistical details are handled and the event meets client expectations.
Travel, MICE & Events Manager
Holidays Management: Overseeing the planning and coordination of holiday packages, ensuring seamless travel experiences for clients.
Corporate Event Management: Organizing and executing corporate events, from conferences to team-building activities, ensuring all details are meticulously handled.
Events & Operations Manager
Oversaw Daily Operations: Ensured efficient workflow and exceptional customer service.
Managed Budgets and Suppliers: Coordinated with suppliers and implemented strategic plans to enhance business performance.
Education
- Bachelors of Information & Technology .[2023 – 2027]
Metropolia UAS
Bachelor’s in Information Technology equips me with essential skills in computing, programming, and systems management
- Basic Degree in ICT [2022 – 2023]
Taitotalo Helsinki
A Basic Degree in IC and Customer Relationship equips me with foundational skills in integrated circuits and effective customer relationship management
- Finnish Integration [2021 - 2022]
Careeria Helsinki
Finnish Language Integration Course helped me master the language and smoothly integrate into Finnish society.
Contact Info
Email: contact@iramajmal.online
Phone: +358 44 9722241
Address: 00710 – Helsinki, Finland